Techie help needed

Scyon · Post by **Scyon** » Mon May 12, 2003 2:07 am

Okay, I am a search engine goddess, but when it comes to actually setting something up, I am the black hole of the kindergarten class.

Here's the story: Hard drive died. Got new hard drive. Installed AC and updated files. Got in game, but I have no avatar showing up on the right and the world screen is black.

Help! Please

Dave_Mustaine · Post by **Dave_Mustaine** » Mon May 12, 2003 2:49 am

What do you mean by avatar? The "Enter game" button?

Anyway, it sounds like a bad install / patch. Did you upload a skin? Did you use a portal.dat file from a previous install?

Oof · Post by **Oof** » Mon May 12, 2003 3:00 am

Try deleting your portal.dat file from the AC folder and then running the game again. That should download the patch again (sorry!). I had something similar happen to me once and redownloading the portal.dat file fixed it as I recall.

Scyon · Post by **Scyon** » Mon May 12, 2003 4:15 am

I'll give it a try

Having problems with the hard drive now, so it may be a couple of days until I'm in game. I am one frustrated non-techie!! This definitely seals my decision never to become a part of the computer world.

Dave_Mustaine · Post by **Dave_Mustaine** » Mon May 12, 2003 5:22 am

Well, if you have any more questions, feel free to shoot them our way and we'll try our best to help you.

There's alot of people in this guild so I'm sure if we pool our resources together we can help you.

After all, 7,045 heads are better than 1!

Opti_Silmara · Post by **Opti_Silmara** » Mon May 12, 2003 6:08 pm

What problems are you having with the hard-drive? How big is it? Is it for C-Drive? How much room does it have, and is there still enough virtual memory for game? Did it need partitioning?

The visual issue could be the portal data or else something to do with your video settings. Seeing you reinstalled the game, go into the game 3d settings and make sure your video card is selected. Also make sure the drive has enough space for the game and that you have enough virtual memory set in windows. If this is not C-Drive and bigger than that drive, you may want to set windows to get virtual memory from that drive. I'd also check that everything is physically in tight inside the computer.

Those are my thoughts. I'm not a techie.. but got taught a lot by my former techie husband.

I'll leave it to the techie guys here if it gets more involved.

Hope it helps,

Opti