Official word from Microsoft about down time

Rathgryn · Post by **Rathgryn** » Mon Jun 23, 2003 5:36 pm

Quoting from :

http://www.accmty.com/idealbb/view.asp? ... 68FAF74D97

Late last night, we began to experience issues with the worlds of Leafcull, Frostfell, Thistledown, and Solclaim. The issue was quickly traced to a hardware failure in the machine that supports the databases for these four worlds. We are working on repairing that hardware failure as swiftly as possible, and expect to have all four worlds available again by 1:00 pm PDT (4:00 pm EDT) today (6/23). Unfortunately, the timing of the failure interferred with the nightly backup of the databases; in order to restore the character data, we are forced to roll back to data saved on Sunday morning (6/22) at 1:30 am PDT (4:30 am EDT). We are deeply sorry for this inconvenience.

Rathgryn · Post by **Rathgryn** » Mon Jun 23, 2003 5:45 pm

So, a 24 hour roll back.

Now that stinks. If this is correct and you've checked it online tell me... I did a good deal of trading i'll have to do again.

QuickWeasel · Post by **QuickWeasel** » Mon Jun 23, 2003 5:54 pm

I would say it's more a 36 hour rollback

Rathgryn · Post by **Rathgryn** » Mon Jun 23, 2003 6:01 pm

Let's just make sure i've got this right... yesterday i spent 2 hours getting the parts for the arcane pedastal and putting it in my house, then traded for the remaining level 7 banes I need and got to level 94, and today i'll log in and none of that will still be true. Wow. We got hosed.

Tynerion · Post by **Tynerion** » Mon Jun 23, 2003 6:01 pm

WOOOOOT!

Considering I died by the rolling balls of death yesterday on the Oswalds Dirk quest and could not recover my body...

That makes me very happy!

Wait, I also spent two hours getting a spring from the stupid statues in Mayoi...

That makes me very unhappy..

Phred · Post by **Phred** » Mon Jun 23, 2003 6:11 pm

well tyn.. thanks in advance for thsoe bags of gold back.. wait a second.. i colelcted thsoe yesterday.. along iwht alot fo other slavage.. ....

....

grr

Rathgryn · Post by **Rathgryn** » Mon Jun 23, 2003 6:14 pm

well tyn.. thanks in advance for thsoe bags of gold back.. wait a second.. i colelcted thsoe yesterday.. along iwht alot fo other slavage.. ....

Time for an LD typing/spelling contest

Pee-Wee · Post by **Pee-Wee** » Mon Jun 23, 2003 6:17 pm

Grrrr.... lost... major strength sols.. DAMNIT!

Someone should lose their job over this. I'd have lost mine if I lost 24 hours worth of data for a company.

Phade · Post by **Phade** » Mon Jun 23, 2003 7:18 pm

Agreed pw. maybe they should hire me ..
can't be hard backing up data regularly.

Post by **Panzerfaust** » Mon Jun 23, 2003 7:32 pm

especially client's data!

Pee-Wee · Post by **Pee-Wee** » Mon Jun 23, 2003 7:37 pm

Well, as I stated in another post. They "rolled back" to about 2 minutes before the crash. Looks like they backed us up JUST in time.... find that interresting? Looks like they thought something might go wrong.

Podunkmer · Post by **Podunkmer** » Mon Jun 23, 2003 8:07 pm

Pee-Wee wrote:Well, as I stated in another post. They "rolled back" to about 2 minutes before the crash. Looks like they backed us up JUST in time.... find that interresting? Looks like they thought something might go wrong.

They always do the nightly backup at that time. It could have been a problem with the backup server itself, or with the data server during the backup, but the Solclaim data got saved (and maybe one of the other servers didn't).

Nakamuro Zataki · Post by **Nakamuro Zataki** » Mon Jun 23, 2003 8:14 pm

UPDATE:

Our intrepid Operations team was able to successfully salvage Sunday's data from backup for Leafcull, Frostfell, and Solclaim. Those worlds, therefore, have experienced only a relatively minor rollback of character data. Thistledown, however, was not so lucky; despite our efforts, Thistledown's data is being restored from the backup made on Sunday morning (6/22) at 1 am PDT.

Jena · Post by **Jena** » Mon Jun 23, 2003 8:51 pm

This will roll me back before Bobo started at least I wont log in dead or about to die.

Pee-Wee · Post by **Pee-Wee** » Mon Jun 23, 2003 9:25 pm

No Jenna, you have already been told. You will be rolled back to unbuffed status in the worst possible place in BoBo's. Just accept it =)

hehe