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Site was down for about three hours

Posted: Fri Jun 10, 2005 12:22 am
by Panzerfaust
here's why:
contacted techs in the datacentre and they said the server isn't accessible
because the DC is experiencing the problem with power supply. Here is the exact
answer:

More information on the power failure:

- The building where our datacenter is located lost power.
- The UPS systems did function properly and carried the power load.
- The generators did start, however the transfer switch that moves load from
commercial power to generator power did not function properly.
- The UPS batteries were drained because the generator power could not be
transferred.
- The UPS system does not power the HVAC units, so the temperature inside the
datacenter climbed very quickly, forcing us to shut down ALL servers to prevent
heat from damaging hardware and data.

The generators and UPS systems are the responsibility of the building owners
which we are leasing space from, and they were tested and expected to work
properly. It has not yet been determined why the generator power was not
transferred properly.

Posted: Fri Jun 10, 2005 6:57 am
by Laseirna
Boards still seem a bit slow and have had some trouble getting here.

Re: Site was down for about three hours

Posted: Fri Jun 10, 2005 9:15 pm
by thenetworkgod
Panzerfaust wrote: The generators and UPS systems are the responsibility of the building owners
which we are leasing space from, and they were tested and expected to work
properly. It has not yet been determined why the generator power was not
transferred properly.
Yada, yada, yada - its what they all say Panz ;)

Only ONE place in Denmark that hosts servers that have never EVER "yada yada'ed" is http://www.uni2.dk :) ( http://www.uni2.com/ )

In my company we've had them as ISP since 1999, we've been down ONCE, ONCE, for 6 minutes ;)

;)

Posted: Sat Jun 11, 2005 7:07 pm
by Shetl
Use one a them little portable fans that squirt water.That will cool the puter down.